Privacy policy
Privacy Policy
Last Updated: April 2026
At Universal Kreations, your privacy matters to us. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when
you visit our website, universalkreations.com (the "Site"), or make a
purchase from us. By using our Site, you consent to the practices described
in this policy.
Please read this Privacy Policy carefully. If you do not agree with the terms
of this policy, please do not access the Site.
1. Information We Collect
We collect information that you provide directly, information collected
automatically when you use our Site, and information from third-party
sources.
Personal Information
When you place an order, create an account, subscribe to our newsletter,
contact us, or participate in promotions, we may collect:
● Full name
● Email address
● Phone number
● Shipping and billing address
● Order history and product preferences
Payment Information
Payment transactions are processed securely through Shopify Payments,
PayPal, or Shop Pay. We do not store your credit card numbers or full
payment details on our servers. All payment data is encrypted and
handled directly by our payment processors in compliance with PCI-DSS
standards.
Browsing and Device Data
When you visit our Site, we automatically collect certain information,
including:
● IP address
● Browser type and version
● Pages visited, time spent on each page, and referring URL
● Device type, operating system, and screen resolution
● Date and time of your visit
2. How We Collect Information
Directly from you: When you place an order, create an account, subscribe
to our newsletter, contact customer support, leave a product review, or
participate in any promotion or survey.
Automatically: Through cookies, web beacons, log files, Google Analytics
4, and Facebook/Meta Pixel (if installed) when you browse or interact with
our Site.
From third parties: We may receive information about you from the
Shopify platform, payment processors, and shipping carriers in connection
with your transactions.
3. How We Use Your Information
We use the information we collect for the following purposes:
● Order fulfillment: To process, ship, and deliver your orders and send
order confirmations, shipping notifications, and delivery updates
● Customer communication: To respond to your inquiries, provide
customer support, and send transactional messages
● Marketing: To send promotional emails, product recommendations,
and special offers — only with your explicit consent. You may
unsubscribe at any time by clicking the "unsubscribe" link in any
marketing email
● Site improvement: To analyze usage patterns, improve our website
functionality, and enhance the customer experience
● Fraud prevention: To detect, prevent, and address fraudulent
transactions and unauthorized activity
● Legal compliance: To comply with applicable laws, regulations, and
legal processes
4. Third-Party Sharing
We share your personal information only as necessary to operate our
business and fulfill your orders. We work with the following categories of
service providers:
Service Provider Purpose
Shopify E-commerce platform hosting and
order management
Shopify Payments / PayPal Secure payment processing
USPS, UPS, FedEx Shipping and delivery of orders
Print-on-demand fulfillment
partners
Production and shipping of apparel
items
Dropshipping suppliers Order fulfillment for select products
Google Analytics Website analytics and performance
tracking
Shopify Email / Klaviyo Email marketing and
communications
We Do Not Sell Your Data
Universal Kreations does not sell, rent, or trade your personal
information to third parties for their marketing purposes. We share data
only as described above and only to the extent necessary to provide our
services to you.
5. Cookies
Our Site uses cookies and similar tracking technologies to enhance your
browsing experience. Cookies are small data files stored on your device that
help us remember your preferences, understand how you use our Site, and
deliver relevant content.
Types of cookies we use:
● Essential cookies: Required for core Site functionality, such as
maintaining your shopping cart and processing checkout. These
cannot be disabled.
● Analytics cookies: Help us understand how visitors interact with our
Site (e.g., Google Analytics). These collect anonymous, aggregated
data.
● Marketing cookies: Used to deliver relevant advertisements and
track campaign effectiveness (e.g., Facebook/Meta Pixel, if installed).
Managing your cookie preferences: You can control cookies through
your browser settings. Most browsers allow you to block or delete cookies.
Please note that disabling essential cookies may affect Site functionality.
For more information, visit your browser's help documentation.
6. Data Retention
● Order records: Retained for a minimum of 7 years for tax,
accounting, and legal compliance purposes
● Account information: Retained for as long as your account remains
active, or as needed to provide you with services
● Marketing data: Retained until you unsubscribe from our
communications, at which point your email will be removed from our
active marketing lists
● Browsing data: Analytics data is retained in accordance with Google
Analytics' standard data retention policies (typically 14 months)
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding
your personal information:
● Access: Request a copy of the personal information we hold about you
● Correction: Request that we correct inaccurate or incomplete
personal information
● Deletion: Request that we delete your personal information, subject
to legal retention requirements
● Opt-out: Unsubscribe from marketing communications at any time
● Data portability: Request your data in a commonly used, machine
readable format
To exercise any of these rights, please contact us at
support@universalkreations.com. We will respond to your request within
30 days.
For California Residents (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents
have the right to: (1) know what personal information is collected, used,
shared, or sold; (2) delete personal information held by businesses; (3) opt
out of the sale of personal information; and (4) non-discrimination for
exercising CCPA rights. As stated above, we do not sell personal
information.
For Texas Residents (TDPSA)
Under the Texas Data Privacy and Security Act (TDPSA), Texas residents
have the right to: (1) confirm whether a controller is processing their
personal data; (2) access their personal data; (3) correct inaccuracies in
their personal data; (4) delete their personal data; and (5) obtain a portable
copy of their personal data. To exercise these rights, contact us at the email
address provided below.
8. Children's Privacy
Our Site is not intended for children under the age of 13. We do not
knowingly collect personal information from children under 13. If we
become aware that we have inadvertently collected personal information
from a child under 13, we will take steps to delete that information
promptly. If you believe a child has provided us with personal information,
please contact us immediately.
9. Security
We take the security of your personal information seriously. We implement
the following measures to protect your data:
● SSL (Secure Socket Layer) encryption on all pages of our Site
● PCI-DSS compliant payment processing through our payment partners
● Secure access controls and authentication protocols
● Regular monitoring for vulnerabilities and unauthorized access
While we strive to protect your information, no method of transmission over
the Internet or electronic storage is 100% secure. We cannot guarantee
absolute security, but we are committed to protecting your data using
industry-standard practices.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will
be posted on this page with an updated "Last Updated" date. We encourage
you to review this Privacy Policy periodically. Your continued use of our Site
after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data
practices, please contact us: